Hours and Policies

54 Washington Street in Easton, MA

Hours of Operation

No Additional charge if picked up before 12 p.m. Monday thru Friday.
Full day rate will apply for pick-ups after 12 pm.
Closed to the public on holidays

Check-in
Monday 8 am – 7 pm
Tuesday 8 am – 7 pm
Wednesday 8 am – 7 pm
Thursday 8 am – 7 pm
Friday 8 am – 7 pm
Saturday 9 am – 12 pm & 5 pm – 10 pm
Sunday 9 am – 12 pm & 5 pm – 10 pm

We accept:
Visa, MasterCard, Discover, Visa/MasterCard Debit,
Local Checks & Cash

Non-Holiday Cancellation Policy

  • Non-Holiday Cancellations must be made 3 days prior to boarding, or a 1 day’s boarding charge will be made to the credit card on file.

Holiday Cancellation Policy

  • Holiday Cancellations must be made 7 days prior to boarding as we get extremely busy, therefore half of the original reservation estimate will be charged to the credit card on file.
  • Holiday periods determined by Home Away From Home are:
    1. New Year
    2. President’s Day
    3. Easter
    4. Memorial Day
    5. Independence Day
    6. Labor Day
    7. Thanksgiving
    8. Christmas

Reservations

  • A room can only be guaranteed if the reservation is confirmed in advance
  • A reservation can only be confirmed if the following is on file:
    1. A valid credit card
    2. Proof of current vaccinations
  • Boarding rates apply on per calendar day basis, with a check out at 12 p.m., if the pet is picked up after 12 p.m. another day’s rate applies
  • A no show reservation is defined as more than 4 hours after the scheduled check-in time, at which time, the room will be released and the reservation cancelled.
  • Reservations of 20 nights or more require a 50% deposit at the time of booking
  • Reservations may be cancelled by Home Away From Home due to non-performance by Clients with regards to the following items:
    1. Vaccinations
    2. Credit Cards

Health

  • Home Away From Home will not accept the following:
    1. Guests that have a terminal illness and are in the late stages of that illness.
    2. Guests that have had a communicable illness of any kind during the (30) days prior to check-in.
    3. Guests that have been exposed to a communicable illness during the (30) days prior to check-in.
    4. Guests that require medical treatment beyond the dispensing of oral and topical medication. (I.e. insulin shots, drains, bandage changes, suture removal, etc.)
  • Home Away From Home recommends that all Guests be on a regular internal (i.e. worms) and external (i.e. fleas and ticks) parasite treatment program. If external parasites are discovered upon check-in, a flea bath will be required at owner/guardians’ expense. Additionally, if internal parasites are discovered during their stay treatment and/or Specialized Care fees may apply.

Vaccinations

  • Canine Guests
    • All Guests must be at least (4) months of age to stay at Home Away From Home.
    • All Guests must provide proof of current vaccinations or proof of sufficient immunity against Rabies, Canine Influenza, DHLPP, Bordetella and proof of a negative fecal sample from your veterinarian.
    • Bordetella and Canine Influenza must be administered at least (11) days prior to check-in if it has expired or has never been administered.
    • Vaccination documentation must be confirmed three (3) days prior to check-in for Non-Holiday Periods and (10) days prior for Holiday Periods.
  • Feline Guests
    • All Guests must be at least (4) months of age to stay at Home Away From Home.
    • All feline Guests must be spayed or neutered.
    • All Guests must provide proof of current vaccinations or proof of sufficient immunity against Rabies, FVRCP, FeLV and proof of a negative fecal sample from your veterinarian.
    • Vaccination documentation must be confirmed three (3) days prior to check-in for Non-Holiday Periods and (10) days prior for Holiday Periods.

ASSUMPTION OF RISK

OWNER/GUARDIAN ACKNOWLEDGES AND IS AWARE THAT THE EMPLOYEES OF HOME AWAY FROM HOME ARE NOT VETERINARIANS AND DO NOT HAVE BACKGROUNDS IN ANIMAL MEDICINE AND ARE NOT EXPECTED TO DIAGNOSE OR DETECT ILLNESSES IN THE GUESTS THAT ARE STAYING AT A HOME AWAY FROM HOME’ LOCATION. IN ADDITION, OWNER/GUARDIAN ACKNOWLEDGES AND IS AWARE THAT VACCINES, WHILE REQUIRED TO HELP PROTECT YOUR PET FROM SUCH ILLNESSES, DO NOT PROTECT AGAINST ALL COMMUNICABLE ILLNESSES THAT MAY AFFECT A GUEST. OWNER/GUARDIAN ACKNOWLEDGES AND AGREES THAT THEY ARE ASSUMING (I) ALL RISK OF ILLNESS, DISEASE, HARM OR OTHERWISE TO THEIR PET BY ALLOWING THEIR PET TO STAY AT A HOME AWAY FROM HOME’ LOCATION AND (II) ALL RISK OF DAMAGES CAUSED BY THEIR PET TO OTHER PETS, TO ANY HOME AWAY FROM HOME’S EMPLOYEE OR AGENT OR TO ANY HOME AWAY FROM HOME’S’ ASSET AND THAT HOME AWAY FROM HOME SHALL HAVE NO LIABILITY FOR ANY HARM TO SUCH PET.